SHIPPING INFORMATION

Every delivery timeframe provided is an estimate, shaped by the courier’s capacity to complete the handoff. Conditions like severe weather or unexpected disruptions can introduce minor delays.

Receiving Your Order

If your courier service offers the option, designating a preferred safe location for drop-off can be a practical step. When you aren’t available to answer the door, a friend or family member can retrieve the parcel on your behalf at the local Customer Service Point, provided they present your identification. For deliveries that require a signature, a pen or stylus tends to work more reliably on electronic pads than a fingertip.

Occasional slowdowns are possible, and your understanding during those moments means a great deal to us.